Any questions? Hopefully, you will find the answer here! Below, we have gathered our most commonly received questions and answers.
Yes! And there are two main reasons for this:
- Electricity companies want to make as much money as possible from existing customers, but still want to grow. Therefore, they make themselves attractive to new customers by constantly creating new inexpensive power agreements, while existing customers often have more expensive agreements (which they make even more expensive by increasing the price). In a way, loyal customers end up subsidizing new customers. By switching regularly, you always end up in the category of “new customer” – and that is advantageous.
- If you do not want to keep track your power plan yourself (or have us at Slipper do it for you) every month, it pays off with a cheap spot price plan. But if you follow a little more closely, you can easily beat the spot price by switching between the many different types of plans available in the power market.
It is very individual, primarily because it depends on how high your electricity consumption is. An average Slipper customer saved NOK 3,708 in 2021. Customers with smaller apartments typically save less than this, while customers with larger houses can save far more than this.
We are so confident that we can beat your previous electricty plan that we have a savings guarantee for all our customers. The savings guarantee guarantees that you will never pay more on an agreement we find for you than what you would have paid with your previous electricity supplier’s spot price agreement. If we miss the mark and the agreement we have arranged is more expensive, we will cover the difference so that you in the worst case scenario pay exactly the same as you would have done with your previous power supplier’s spot price plan.
In other words, you cannot end up worse off by being a customer of ours. Perhaps Norway’s coolest guarantee, right? 😁
Slipper actually does what many people think Tibber does. Tibber is a power company with a power agreement; spot price + 1 øre/kWh markup and NOK 39/month. It’s a good agreement, but there are better ones – and Slipper is a service (not a power company) that constantly moves you to the best power agreements.
We keep an eye on the power market every day. There are several hundred different power plans in Norway today, and we keep track of all of them. It is entirely possible to do this job yourself, and we are more than happy to share our best tips. The Slipper service is primarily developed for those who want to avoid doing this job themselves.
We compare with the price conditions in your previous agreement – simple as that.
If you do not have a power agreement before, we compare with the price conditions of the most common power agreement of Norway’s largest power company (currently Fjordkraft).
Yes, you can! 🙂
Tibber only has one electricity plan, which is a spot price plan that costs 39 NOK/month + 1 øre/kWh.
Slipper is not an electricity company. We are a service that ensures you always have the best electricity ålans. And even though we love Tibber (which perhaps has Norway’s coolest app), there are cheaper electricity plans available.
Yes, you can! 🙂
Fjordkraft has many different electricity plans, but the most common is a spot price plan that costs 49 kr/month + 4.9 øre/kWt.
Slipper is not an electricity company. We are a service that ensures you always have the best electricity agreements. And even though we like Fjordkraft (which perhaps has Norway’s best customer service), there are cheaper electricity agreements available.
Yes, you can! 🙂
Motkraft has only one electricity plan, and it’s a spot price plan that costs 29 NOK/month + 2 øre/kWt.
Slipper is not an electricity company. We are a service that ensures that you always have the best electricity agreements. And even though we like Motkraft (which is non-profit – very cool!), there are cheaper electricity agreements available.
Fortunately, you don’t have to do anything! We take care of all the practical aspects related to both the first, and also future, electricity switches. You don’t even need to terminate your previous electricity plan, as it happens automatically.
We will notify you by email before each switch, so you are always up to date on which electricity supplier you have.
To complete a power switch takes a minimum of 2 days and can take up to 14 days – but usually it doesn’t take more than a couple of days. We take care of all the practicalities related to starting your first power plan via Slipper.
Of course. You can have as many as you want 😊
No 🙂 There is neither a minimum contract period nor a notice period with us.
Invoice and payments
Your electricity bill will always end up directly in your online banking. This happens automatically as long as you have activated “always eFaktura” (95% of Norwegian bank customers have already done so). If you haven’t done it, you will receive a paper invoice in the mail.
All electricity companies offer “Avtalegiro” if you want your bill to be paid automatically.
If you receive an invoice from Slipper, it means that we have succeeded in reducing your electricity bill for that month – and then we send an invoice for our share of the savings (50%).
Most Slipper customers receive an invoice every month – a good sign. And the larger the invoice you receive from us, the more we saved you (and the more you will have left over)! We like to say that our invoice is the only invoice you hope to receive every month 😁
You can set it up in the usual way in your online bank when you pay your first invoice from us, or by contacting your bank.
General information about electricity
Yes, you do! 😊
The electricity subsidy is based on the average spot price in your area, and is independent of which electricity plan you have. In other words, it still pays off to have a good electricity plan!
You don’t need to do anything since the electricity subsidy is automatically deducted from your grid rent/electricity bill.
In fact, the electricity support is completely “blind” to your electricity plan, and is based on the spot price in your electricity zone. That means that regardless of which electricity plan you have, you will receive the same amount in electricity support. See this article for more information about electricity support.
Slipper + electricity support = win-win!
The grid rent bill covers maintenance and development of the power grid (cables, power poles, etc.) and for the transport of electricity from power plants to your electrical outlet.
The electricity bill covers the electricity you consume. The electricity is purchased by electricity companies on the Nord Pool exchange and then sold to you.
As it is now possible for electricity companies to offer grid rent and electricity on the same bill, many people think of both grid rent and electricity when referring to the “electricity bill” in everyday language, but in reality, these are two different products from two different companies.
If you want to keep track of your own consumption, we recommend using the app/my pages of your local grid operator. For example, if you live in Eastern Norway, Elvia has a very nice app that works regardless of which electricity supplier you have.
Not yet – but we are working on it! Unfortunately, in Norway, no third parties have automatic access to electricity data like electricity companies do. But we don’t give up easily! We are working hard to solve this for both us and other players who want to contribute to making electricity understandable, manageable, and reducing consumption.
In the meantime, we can recommend downloading the app called “Strømpriser”.